Preparing for first start
Setting up storage and offline tools. This can take a bit longer after installing the app or clearing app data.
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Preparing for first start
Setting up storage and offline tools. This can take a bit longer after installing the app or clearing app data.
One Platform. Complete Control.
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Finding the right tools for your business
Total Solutions. Total Control.
Loading products
Finding the right tools for your business
Total Solutions. Total Control.
Network operations management for ISPs, fibre operators, and telecoms companies. Includes field installation scheduling, trouble ticket management with SLA tracking, equipment and CPE inventory, service provisioning workflows, and customer self-service portals. Supports network fault management, coverage planning, and ICASA compliance for South African telecommunications operators.
The tools to run telecommunications work end to end.
Installation scheduling with skill-based technician dispatch, site survey workflows, equipment allocation, and completion sign-off
SLA-driven fault ticketing with priority escalation, network-linked diagnostics, customer communication automation, and resolution tracking
Warehouse and field equipment tracking, CPE assignment per subscriber, serial number management, and RMA processing
Automated service activation workflows, package assignment, speed profile management, and service modification processing
Online fault logging, speed test results, package upgrade requests, invoice access, and service status checking
Network element monitoring, fault correlation, outage mapping, MTTR tracking, and RFO (Reason for Outage) reporting
Coverage area mapping, subscriber density analysis, capacity utilisation tracking, and new infrastructure planning tools
License tracking, spectrum management, quality of service reporting, and regulatory filing deadline management
Teams running telecommunications operations.
Where teams put it to work day to day.
Network infrastructure, field installations, trouble tickets, equipment inventory, and service provisioning
Manage jobs, projects, appointments, and tasks
Manage assets, inventory, fleet, and equipment tracking
Dedicated vehicles and fleet workspace: live tracking, inspections, licensing, expenses, fuel, maintenance tasks, provider integrations, and operational analytics.
Smart sensors, environmental monitoring, HVAC control, and building automation
Operations interface for managing support tickets from Total Support - includes SLA tracking, billing integration, and workflow management
Centralized marketing material management with design studio, brochure/video library, bulk email campaigns, and customer-facing content delivery. Upload once, use many times across quotes, proposals, and customer communications.
Inbound email-to-work-item pipeline. Monitors shared mailboxes and inbound webhooks, auto-creates email tasks (ETSK), acknowledges the sender with a reference number, and lets the team accept items into downstream workflows (vacancies, tickets, jobs, orders) or purge them — quietly or with a response. Complements Communications Management, which covers outbound bulk mailing.
Start your free trial today — enable Telecommunications and see it working on your own data in one sitting.
14-day free trial • No credit card required
This industry package runs on Total Operations and connects to the rest of the platform.
Browse the full product catalog →Network operations management for ISPs, fibre operators, and telecoms companies. Includes field installation scheduling, trouble ticket management with SLA tracking, equipment and CPE inventory, service provisioning workflows, and customer self-service portals. Supports network fault management, coverage planning, and ICASA compliance for South African telecommunications operators.
The tools to run telecommunications work end to end.
Installation scheduling with skill-based technician dispatch, site survey workflows, equipment allocation, and completion sign-off
SLA-driven fault ticketing with priority escalation, network-linked diagnostics, customer communication automation, and resolution tracking
Warehouse and field equipment tracking, CPE assignment per subscriber, serial number management, and RMA processing
Automated service activation workflows, package assignment, speed profile management, and service modification processing
Online fault logging, speed test results, package upgrade requests, invoice access, and service status checking
Network element monitoring, fault correlation, outage mapping, MTTR tracking, and RFO (Reason for Outage) reporting
Coverage area mapping, subscriber density analysis, capacity utilisation tracking, and new infrastructure planning tools
License tracking, spectrum management, quality of service reporting, and regulatory filing deadline management
Teams running telecommunications operations.
Where teams put it to work day to day.
Network infrastructure, field installations, trouble tickets, equipment inventory, and service provisioning
Manage jobs, projects, appointments, and tasks
Manage assets, inventory, fleet, and equipment tracking
Dedicated vehicles and fleet workspace: live tracking, inspections, licensing, expenses, fuel, maintenance tasks, provider integrations, and operational analytics.
Smart sensors, environmental monitoring, HVAC control, and building automation
Operations interface for managing support tickets from Total Support - includes SLA tracking, billing integration, and workflow management
Centralized marketing material management with design studio, brochure/video library, bulk email campaigns, and customer-facing content delivery. Upload once, use many times across quotes, proposals, and customer communications.
Inbound email-to-work-item pipeline. Monitors shared mailboxes and inbound webhooks, auto-creates email tasks (ETSK), acknowledges the sender with a reference number, and lets the team accept items into downstream workflows (vacancies, tickets, jobs, orders) or purge them — quietly or with a response. Complements Communications Management, which covers outbound bulk mailing.
Start your free trial today — enable Telecommunications and see it working on your own data in one sitting.
14-day free trial • No credit card required
This industry package runs on Total Operations and connects to the rest of the platform.
Browse the full product catalog →