Preparing for first start
Setting up storage and offline tools. This can take a bit longer after installing the app or clearing app data.
One Platform. Complete Control.
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Preparing for first start
Setting up storage and offline tools. This can take a bit longer after installing the app or clearing app data.
One Platform. Complete Control.
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Finding the right tools for your business
Total Solutions. Total Control.
Loading products
Finding the right tools for your business
Total Solutions. Total Control.
Cloud PBX with IVR, call routing, recording, and CRM integration — built for South African business.
Extensions, IVR, call routing, voicemail-to-email, recording, and mobile softphone — no hardware, no maintenance, no hassle.
Total PABX is a full-featured cloud phone system that replaces your on-premise PBX. Make and receive calls from your desk phone, mobile app, or web browser. With IVR menus, smart call routing, voicemail-to-email, call recording, and CRM integration, your team stays connected from anywhere.
Port your existing number or get a new one, configure extensions and routing, and start making calls — all from a web dashboard.
Port your existing SA phone number or provision a new one. We handle the porting process with your current provider — typically 5-10 business days.
Create unlimited extensions for your team. Assign direct numbers, set voicemail boxes, and configure forwarding rules per user or group.
Build IVR menus, call queues, time-based routing, and overflow rules. Route calls by department, business hours, caller ID, or custom logic.
Make and receive calls from desk phones, mobile apps, or web browsers. Every call is logged, recorded, and synced to CRM automatically.
Built for businesses that want enterprise PBX features without the hardware cost, maintenance, or lock-in contracts.
Build professional IVR menus with custom greetings, department routing, and sub-menus. Callers reach the right team without a receptionist — 24/7.
Route calls by time of day, day of week, caller ID, department, or custom rules. Overflow to mobiles, voicemail, or another office when queues are full.
Voicemails are automatically transcribed and emailed to the right person as audio attachments. Read or listen on any device — never miss a message.
Record all calls or specific extensions for quality assurance, compliance, and training. Recordings are stored securely and linked to CRM contact records.
Turn any iOS or Android device into a full extension. Make and receive business calls from your mobile using your business number — no personal number exposure.
Set up departmental call queues with ring-all, round-robin, or longest-idle distribution. Callers hear estimated wait times and queue position while waiting.
Incoming calls pop the customer record from Total Connect. Outgoing calls are logged automatically with duration, recording, and call notes — no manual entry.
Track call volume, answer rates, average wait times, talk time, and missed calls per extension, queue, or department. Identify bottlenecks and optimise staffing.
Configure extensions, routing, IVR, and voicemail from a web dashboard — no technician required. Changes take effect instantly across all devices.
Total PABX gives you everything an on-premise PBX offers — plus CRM integration, mobile softphone, and zero maintenance — at a fraction of the cost.
| Feature | Feature | Total PABX TotalAccess | 3CX | On-premise PBX |
|---|---|---|---|---|
| No hardware required | ||||
| CRM integration (Total Connect) | Add-on | |||
| Mobile softphone included | Add-on | Add-on | ||
| Voicemail-to-email transcription | Add-on | |||
| SA-based voice infrastructure | ||||
| Pricing in Rands (no FX risk) | ||||
| Local SA support | ||||
| Zero maintenance or upgrades | ||||
| Instant scalability | ||||
| Call recording included | Add-on | Add-on |
“We replaced our ageing on-premise PBX with Total PABX and saved R4,000/month in maintenance alone. The mobile softphone means our field reps make calls from their cell phones using the office number.”
“The IVR and call routing setup took 20 minutes from the web dashboard. Our customers now reach the right department without a receptionist — and we track every call in CRM automatically.”
“Call recording was essential for our compliance requirements. The fact that recordings link to the customer record in Total Connect means we always have context when reviewing calls.”
30-day free trial. No hardware required. No lock-in contracts. Port your existing number.
Cloud PBX with IVR, call routing, recording, and CRM integration — built for South African business.
Extensions, IVR, call routing, voicemail-to-email, recording, and mobile softphone — no hardware, no maintenance, no hassle.
Total PABX is a full-featured cloud phone system that replaces your on-premise PBX. Make and receive calls from your desk phone, mobile app, or web browser. With IVR menus, smart call routing, voicemail-to-email, call recording, and CRM integration, your team stays connected from anywhere.
Port your existing number or get a new one, configure extensions and routing, and start making calls — all from a web dashboard.
Port your existing SA phone number or provision a new one. We handle the porting process with your current provider — typically 5-10 business days.
Create unlimited extensions for your team. Assign direct numbers, set voicemail boxes, and configure forwarding rules per user or group.
Build IVR menus, call queues, time-based routing, and overflow rules. Route calls by department, business hours, caller ID, or custom logic.
Make and receive calls from desk phones, mobile apps, or web browsers. Every call is logged, recorded, and synced to CRM automatically.
Built for businesses that want enterprise PBX features without the hardware cost, maintenance, or lock-in contracts.
Build professional IVR menus with custom greetings, department routing, and sub-menus. Callers reach the right team without a receptionist — 24/7.
Route calls by time of day, day of week, caller ID, department, or custom rules. Overflow to mobiles, voicemail, or another office when queues are full.
Voicemails are automatically transcribed and emailed to the right person as audio attachments. Read or listen on any device — never miss a message.
Record all calls or specific extensions for quality assurance, compliance, and training. Recordings are stored securely and linked to CRM contact records.
Turn any iOS or Android device into a full extension. Make and receive business calls from your mobile using your business number — no personal number exposure.
Set up departmental call queues with ring-all, round-robin, or longest-idle distribution. Callers hear estimated wait times and queue position while waiting.
Incoming calls pop the customer record from Total Connect. Outgoing calls are logged automatically with duration, recording, and call notes — no manual entry.
Track call volume, answer rates, average wait times, talk time, and missed calls per extension, queue, or department. Identify bottlenecks and optimise staffing.
Configure extensions, routing, IVR, and voicemail from a web dashboard — no technician required. Changes take effect instantly across all devices.
Total PABX gives you everything an on-premise PBX offers — plus CRM integration, mobile softphone, and zero maintenance — at a fraction of the cost.
| Feature | Feature | Total PABX TotalAccess | 3CX | On-premise PBX |
|---|---|---|---|---|
| No hardware required | ||||
| CRM integration (Total Connect) | Add-on | |||
| Mobile softphone included | Add-on | Add-on | ||
| Voicemail-to-email transcription | Add-on | |||
| SA-based voice infrastructure | ||||
| Pricing in Rands (no FX risk) | ||||
| Local SA support | ||||
| Zero maintenance or upgrades | ||||
| Instant scalability | ||||
| Call recording included | Add-on | Add-on |
“We replaced our ageing on-premise PBX with Total PABX and saved R4,000/month in maintenance alone. The mobile softphone means our field reps make calls from their cell phones using the office number.”
“The IVR and call routing setup took 20 minutes from the web dashboard. Our customers now reach the right department without a receptionist — and we track every call in CRM automatically.”
“Call recording was essential for our compliance requirements. The fact that recordings link to the customer record in Total Connect means we always have context when reviewing calls.”
30-day free trial. No hardware required. No lock-in contracts. Port your existing number.