Preparing for first start
Setting up storage and offline tools. This can take a bit longer after installing the app or clearing app data.
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Preparing for first start
Setting up storage and offline tools. This can take a bit longer after installing the app or clearing app data.
One Platform. Complete Control.
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Finding the right tools for your business
Total Solutions. Total Control.
Loading products
Finding the right tools for your business
Total Solutions. Total Control.
Every customer interaction in one place — calls, emails, WhatsApp, and pipeline.
Telephony, email, WhatsApp, contact management, and sales pipeline — unified so no context is ever lost.
Total Connect is the unified communications and CRM platform that brings every customer touchpoint into a single system. Make and receive calls, send emails and WhatsApp messages, manage your sales pipeline, and track every interaction — all linked to a single customer record.
Every channel feeds a single customer record, so your team always has full context — regardless of how the conversation started.
Contacts flow in from web forms, calls, emails, WhatsApp, imports, and API. Every contact gets a unified record with company links and interaction history.
Make and receive calls via Total PABX, send emails with open tracking, and message customers on WhatsApp — all from within the CRM. Every interaction is logged automatically.
Track deals through visual pipeline stages. Automated sequences, task reminders, and AI insights keep opportunities moving toward close.
Won deals generate invoices in Total Finance and projects in Total Operations. Customer onboarding sequences trigger automatically — no manual handover.
Track customer lifetime value, satisfaction, and renewal dates. Identify upsell opportunities and at-risk accounts with AI-powered health scoring.
Built for teams that want calls, emails, WhatsApp, pipeline, and contact management unified — not stitched together from separate tools.
Make and receive calls directly from the CRM with click-to-call, automatic call logging, call recording, and voicemail-to-ticket conversion via Total PABX integration.
Send emails from the CRM with open tracking, click tracking, and reply detection. All emails are automatically logged against the relevant contact and deal records.
Send and receive WhatsApp messages from the CRM via the official WhatsApp Business API. Thread conversations, share documents, and log every message automatically.
360-degree customer records with communication history, deal timeline, linked companies, documents, notes, and integration data from finance and operations modules.
Drag-and-drop Kanban pipeline with custom deal stages, probabilities, and values. See deal health, next actions, and pipeline coverage at a glance.
Share booking links, schedule meetings, and sync to your calendar. Meetings are automatically linked to the right contact and deal with preparation notes.
Every call, email, WhatsApp message, meeting, and note is timestamped on a single interaction timeline per contact. Full context is always one click away.
Track call volume, email engagement, response times, pipeline velocity, and rep activity. Identify top performers and coaching opportunities with real-time dashboards.
Customer data flows between Total Connect, Total Finance, Total Operations, and Total Support. A won deal creates an invoice, a support ticket links to the same contact — no silos.
Total Connect brings telephony, email, WhatsApp, and CRM together — and integrates with your accounting, operations, and support. No more juggling separate tools.
| Feature | Feature | Total Connect TotalAccess | HubSpot | Zoho CRM |
|---|---|---|---|---|
| Native SA telephony integration | Add-on $$$ | Add-on | ||
| WhatsApp messaging included | Add-on $$$ | Add-on | ||
| Native accounting integration | ||||
| Automatic call logging & recording | Add-on | Add-on | ||
| Pricing in Rands (no FX risk) | ||||
| Local SA support team | ||||
| Unlimited contacts | ||||
| POPIA-compliant data residency | ||||
| Deal-to-invoice workflow | Add-on |
“Before Total Connect, our calls, emails, and WhatsApp messages were in three different systems. Now everything is on one contact record. Our response time dropped from hours to minutes.”
“The click-to-call and automatic call logging alone save my team 30 minutes a day per rep. And because calls link to deals, we always know the last conversation before a pitch.”
“We use the WhatsApp integration daily. Customers message us, it logs to their contact record, and we reply from the CRM. It feels like one continuous conversation across every channel.”
30-day free trial. No credit card required. Telephony, email, WhatsApp, and CRM in one platform.
Every customer interaction in one place — calls, emails, WhatsApp, and pipeline.
Telephony, email, WhatsApp, contact management, and sales pipeline — unified so no context is ever lost.
Total Connect is the unified communications and CRM platform that brings every customer touchpoint into a single system. Make and receive calls, send emails and WhatsApp messages, manage your sales pipeline, and track every interaction — all linked to a single customer record.
Every channel feeds a single customer record, so your team always has full context — regardless of how the conversation started.
Contacts flow in from web forms, calls, emails, WhatsApp, imports, and API. Every contact gets a unified record with company links and interaction history.
Make and receive calls via Total PABX, send emails with open tracking, and message customers on WhatsApp — all from within the CRM. Every interaction is logged automatically.
Track deals through visual pipeline stages. Automated sequences, task reminders, and AI insights keep opportunities moving toward close.
Won deals generate invoices in Total Finance and projects in Total Operations. Customer onboarding sequences trigger automatically — no manual handover.
Track customer lifetime value, satisfaction, and renewal dates. Identify upsell opportunities and at-risk accounts with AI-powered health scoring.
Built for teams that want calls, emails, WhatsApp, pipeline, and contact management unified — not stitched together from separate tools.
Make and receive calls directly from the CRM with click-to-call, automatic call logging, call recording, and voicemail-to-ticket conversion via Total PABX integration.
Send emails from the CRM with open tracking, click tracking, and reply detection. All emails are automatically logged against the relevant contact and deal records.
Send and receive WhatsApp messages from the CRM via the official WhatsApp Business API. Thread conversations, share documents, and log every message automatically.
360-degree customer records with communication history, deal timeline, linked companies, documents, notes, and integration data from finance and operations modules.
Drag-and-drop Kanban pipeline with custom deal stages, probabilities, and values. See deal health, next actions, and pipeline coverage at a glance.
Share booking links, schedule meetings, and sync to your calendar. Meetings are automatically linked to the right contact and deal with preparation notes.
Every call, email, WhatsApp message, meeting, and note is timestamped on a single interaction timeline per contact. Full context is always one click away.
Track call volume, email engagement, response times, pipeline velocity, and rep activity. Identify top performers and coaching opportunities with real-time dashboards.
Customer data flows between Total Connect, Total Finance, Total Operations, and Total Support. A won deal creates an invoice, a support ticket links to the same contact — no silos.
Total Connect brings telephony, email, WhatsApp, and CRM together — and integrates with your accounting, operations, and support. No more juggling separate tools.
| Feature | Feature | Total Connect TotalAccess | HubSpot | Zoho CRM |
|---|---|---|---|---|
| Native SA telephony integration | Add-on $$$ | Add-on | ||
| WhatsApp messaging included | Add-on $$$ | Add-on | ||
| Native accounting integration | ||||
| Automatic call logging & recording | Add-on | Add-on | ||
| Pricing in Rands (no FX risk) | ||||
| Local SA support team | ||||
| Unlimited contacts | ||||
| POPIA-compliant data residency | ||||
| Deal-to-invoice workflow | Add-on |
“Before Total Connect, our calls, emails, and WhatsApp messages were in three different systems. Now everything is on one contact record. Our response time dropped from hours to minutes.”
“The click-to-call and automatic call logging alone save my team 30 minutes a day per rep. And because calls link to deals, we always know the last conversation before a pitch.”
“We use the WhatsApp integration daily. Customers message us, it logs to their contact record, and we reply from the CRM. It feels like one continuous conversation across every channel.”
30-day free trial. No credit card required. Telephony, email, WhatsApp, and CRM in one platform.